Frequently Asked Questions

Everything you need to know about your USN shopping experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.

Are your materials sustainably sourced?

At USN, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our collections.